Returns & Exchanges

At MUSASHI, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. Products must be returned in their original, unused condition with all packaging and tags intact to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

3

Ship the Item

Affix the prepaid shipping label provided via the portal and drop your package off at any authorized courier location.

4

Receive Your Refund

Once our warehouse inspects your return, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing